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Clarkes Tenant Guide

Welcome to Clarkes Lettings. Follow our step by step guide to help us to find you the new home you’re looking for…

Registering Your Interest

The first step to finding the right property is to register with us either by calling us on 01243 861344 or 01903 884820, joining our mailing list online or visit our showrooms. We will try our best to find a property that suits your needs.

Finding The Right Property

Once we have a clear understanding of your requirements, you will receive a selection of properties that match your criteria. We can also keep you constantly up-to-date via email and text messaging when the latest properties become

Consider a Managed Property

An increasing number of tenants insist on renting fully managed properties for complete peace of mind. Renting a managed property has the benefit of a dedicated Property Manager to handle your day-to-day issues and the assurance that your property is fully compliant with all relevant safety regulations.

The Key To Successful Viewings

We’re open at times to suit you, convenient for viewing after work and at weekends. Our office is open 9am to 6pm, Monday to Friday and 9am to 4.30pm Saturday.
In order to secure a property we recommend an early viewing. We will accompany you throughout so that we are on hand to answer any questions immediately and advise where necessary.

Making An Offer

Once you have identified a suitable property you will be required to complete an application for tenancy where you may state any special conditions of the offer and provide details of your references. We will then communicate this offer to the landlord. You will pay an administration fee to cover pre-tenancy related costs at this stage.

Offer Agreed

If your offer is accepted we will organise all of the following, regardless of whether your property is managed: collect references from the referees that you provided; ensure all safety certificates are in date prior to the tenancy; complete a photographed inventory of condition; arrange signing of the Tenancy Agreement; and collect your moving in payment (rent plus deposit).

Arrange Your Tenants Contents Insurance Cover

You will need a tenants’ contents insurance policy in place on or before the day you move into your new home. Clarkes Estates can arrange this for you through our insurance partner.


Upon completion, you will be given a set of keys and if your property is managed we will provide you with your dedicated Property Manager’s contact details.

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